Your direct contact
Your direct contact

Your direct contact

For questions and issues
Land line number
IRC chat
Available around the clock
Phone Support
Please have your customer ID ready for quick support.
General questions
+49 9561 97 62 270
+49 9561 97 62 279
Mo - Fr 12:30 - 17:30

German land line calling rate applies.

Support for Root servers is only available from within our ticket system.
Email address
Phone (for further inquiry)
Ticket System
Are you already a customer?
In case of general issues or configuration wishes the ticket system is the best way to quickly receive support.

Therefore use the ticket system in your web interface.

Web interface
Please describe your matter as detailed as possible, so that the support is able to help you directly.
This prevents further inquiries and you will receive goal-oriented help or the necessary information.
Copyright 2016 by United Gameserver GmbH. All rights reserved.V3.1.3.1338